Never send another patient to voicemail.
Legacy's AI receptionist answers every patient call, books and confirms appointments, and cuts no-shows — 24/7, after hours, and during peak call times — with HIPAA-compliant call handling backed by a signed BAA.
The front desk can't answer every line — and patients won't wait.
Missed calls become missed patients. Here's where practices leak revenue and trust.
Your staff is with patients, not the phone. Every unanswered call is a patient who books with another practice.
Unconfirmed appointments become empty chairs. Automated reminders and confirmations keep the schedule full.
Patients call evenings and weekends. Voicemail sends them to urgent care — or a competitor — instead of your book.
Phones ringing over a full waiting room means stressed staff and dropped calls. The AI receptionist absorbs the overflow.
Generic answering services aren't built for health data. Legacy's call handling is HIPAA-compliant with a signed BAA.
How it works — answer, qualify, book.
Tuned for scheduling, reminders, and after-hours coverage — HIPAA-compliant from the first word.
24/7, in a natural voice, HIPAA-compliant from the first word.
Schedules, reschedules, and sends confirmations to cut no-shows — straight into your calendar.
Urgent matters escalated per your rules; summaries sent to your team.
Nights, weekends, holidays — the line is always live.
Built for health data. We provide a signed Business Associate Agreement.
Transcripts, outcomes, and follow-ups synced to your team.
Start answering every call for less than you think.
No long-term contracts. No per-minute fees. No surprises.
Perfect for single-location businesses ready to stop missing calls and start capturing every lead automatically.
- ✓ Up to 200 calls/month
- ✓ 24/7 call answering
- ✓ Lead qualification
- ✓ Appointment booking
- ✓ Automated SMS follow-up
- ✓ 1 custom voice & script
- ✓ CRM logging
- ✓ Live in 7–14 days
- ✓ Email support
- ✓ 500 minutes included · $0.10/min after
For growing businesses that need leads captured, qualified, and followed up automatically — without adding headcount.
- ✓ Unlimited calls
- ✓ Everything in Legacy Builder Essentials
- ✓ Priority 24/7 support
- ✓ Multi-location support
- ✓ Advanced call routing
- ✓ Bi-weekly optimization calls
- ✓ Custom integrations (Zapier/N8N)
- ✓ Dedicated account manager
- ✓ 1,000 minutes included · $0.10/min after
For multi-location businesses and high-volume operations that need a fully managed, custom-built AI receptionist system.
- ✓ Unlimited minutes
- ✓ Up to 5 locations
- ✓ Everything in Legacy Builder Pro
- ✓ Custom CRM & workflow integrations
- ✓ Dedicated account manager
- ✓ Monthly strategy & optimization calls
- ✓ Advanced call routing & escalation rules
- ✓ Multilingual agent support
- ✓ 99.9% uptime SLA
- ✓ Priority build — live in 7 days
- ✓ White-glove onboarding
A home-healthcare team, in their own words.
“Our missed-call rate has dropped to zero, which has directly boosted our revenue. More importantly, our administrative burden is cut in half, allowing our team to focus entirely on what matters most: delivering high-quality, hands-on patient care. If you are an agency owner looking to scale your business, eliminate staff burnout, and improve client satisfaction, this is the single best investment you can make.”
