Never send another patient to voicemail.
Legacy's AI receptionist answers every patient call, books and confirms appointments, and cuts no-shows — 24/7, after hours, and during peak call times — with HIPAA-compliant call handling backed by a signed BAA.
The front desk can't answer every line — and patients won't wait.
Missed calls become missed patients. Here's where practices leak revenue and trust.
Your staff is with patients, not the phone. Every unanswered call is a patient who books with another practice.
Unconfirmed appointments become empty chairs. Automated reminders and confirmations keep the schedule full.
Patients call evenings and weekends. Voicemail sends them to urgent care — or a competitor — instead of your book.
Phones ringing over a full waiting room means stressed staff and dropped calls. The AI receptionist absorbs the overflow.
Generic answering services aren't built for health data. Legacy's call handling is HIPAA-compliant with a signed BAA.
How it works — answer, qualify, book.
Tuned for scheduling, reminders, and after-hours coverage — HIPAA-compliant from the first word.
24/7, in a natural voice, HIPAA-compliant from the first word.
Schedules, reschedules, and sends confirmations to cut no-shows — straight into your calendar.
Urgent matters escalated per your rules; summaries sent to your team.
Nights, weekends, holidays — the line is always live.
Built for health data. We provide a signed Business Associate Agreement.
Transcripts, outcomes, and follow-ups synced to your team.
Start answering every call for less than you think.
No long-term contracts. No per-minute fees. No surprises.
Perfect for single-location businesses ready to stop missing calls and start capturing every lead automatically.
- ✓ Up to 200 calls/month
- ✓ 24/7 call answering
- ✓ Lead qualification
- ✓ Appointment booking
- ✓ Automated SMS follow-up
- ✓ 1 custom voice & script
- ✓ CRM logging
- ✓ Live in 7–14 days
- ✓ Email support
- ✓ 500 minutes included · $0.10/min after
For growing businesses that need leads captured, qualified, and followed up automatically — without adding headcount.
- ✓ Unlimited calls
- ✓ Everything in Legacy Builder Essentials
- ✓ Priority 24/7 support
- ✓ Multi-location support
- ✓ Advanced call routing
- ✓ Bi-weekly optimization calls
- ✓ Custom integrations (Zapier/N8N)
- ✓ Dedicated account manager
- ✓ 1,000 minutes included · $0.10/min after
For multi-location businesses and high-volume operations that need a fully managed, custom-built AI receptionist system.
- ✓ Unlimited minutes
- ✓ Up to 5 locations
- ✓ Everything in Legacy Builder Pro
- ✓ Custom CRM & workflow integrations
- ✓ Dedicated account manager
- ✓ Monthly strategy & optimization calls
- ✓ Advanced call routing & escalation rules
- ✓ Multilingual agent support
- ✓ 99.9% uptime SLA
- ✓ Priority build — live in 7 days
- ✓ White-glove onboarding