Case studies

First we make the phone ring. Then we make sure someone answers.

Ten stories. Four are systems we built for clients. Six are the 20-year record of filling pipelines behind them. Each one shows where the business was stuck, what changed it, and the dashboard or report behind the number.

Every story says who did the work. The first four are Legacy Business Partners clients. The other six name the role James Robinson held and the years.

Before and after, in four numbers.

Each one is told in full below, with who did the work and when.

Healthcare
13 of 23
leads became new clients
Vitality Home Healthcare
AI search
0 → 24
mentions in AI answers
Four-location New Jersey service company
Legal
6 → 21
cases a month, within 30 days
Law Offices of Michael S. Lamonsoff
Education
$432 → $38
cost per enrolled student
Lincoln Tech Institute

The system

One system, from first search to paid invoice.

Most businesses buy these pieces from different vendors that never talk to each other. We install them as one system, so every lead gets found, answered, followed up, and traced back to the dollar that brought it in.

  1. 01

    Get found

    Website, Google Business Profile, local SEO, and AI search, so you show up on Google and in ChatGPT.

    AI searchLamonsoffVitality
  2. 02

    Get chosen

    Ads, social, and offers that reach the right people and give them a reason to act now.

    Eddy GLincoln TechHudson Lights
  3. 03

    Get answered

    An AI receptionist on every call, day and night, that books appointments and transfers the urgent ones.

    Vitality
  4. 04

    Get followed up

    A CRM, a pipeline, and text and email follow-up that work every lead, plus AI agents that find new ones.

    Real estate schoolLeadRadarVitality
  5. 05

    Get paid

    Ad accounts, analytics, and your CRM connected, so every booked job traces back to the dollar that brought it in.

    AI searchHudson Lights

You don't have to buy it all at once. The AI receptionist is the first piece we install. It stops the leak at the phone, then we connect the rest.

Hear it live: (908) 360-8116

Legacy Business Partners clients

Systems we built

An AI receptionist, AI search, an AI prospecting agent, and automated lead follow-up, each with the numbers behind it.

01Healthcare · Website, ads, AI receptionistLegacy Business Partners client

Vitality Home Healthcare

A new home care agency. Ads that worked. Nobody free to answer the phone.

We built the website, ran the ads, and installed an AI receptionist so the calls the ads paid for got answered.

13 of 23
leads became new clients
$46
ad spend per new client
22
missed calls recovered, first 14 days live
Legacy Business Partners · Website, ads, AI receptionistRead the story
AI receptionist · inbound callsLive agent
June 2025
24
calls answered · 11 actions · 100% positive
November 2025
22
calls answered · 4 actions · 100% positive

“Our missed-call rate has dropped to zero, which has directly boosted our revenue.”

Eric · Vitality Home Healthcare

Source: Vitality's AI receptionist dashboard, sample months June and November 2025
02Local services · AI searchLegacy Business Partners client

A four-location New Jersey service company

Customers started asking ChatGPT who to hire. This company wasn't in the answer.

We rebuilt its content for AI search and connected its tracking. Now ChatGPT sends it booked jobs, and every one traces back to the source.

2 a month
booked jobs from ChatGPT
24
mentions in AI answers
27
pages cited by AI
Legacy Business Partners · AI search, lead source trackingRead the story
Semrush AI Search panel: AI visibility 17, 24 mentions, 27 cited pages; ChatGPT 11 mentions, Google AI Overview 1, Google AI Mode 5, Gemini 7
Source: Semrush AI Search overview · 2026
03Freight and logistics · AI employeeLegacy Business Partners client

LeadRadar

A sales team spending its days hunting for prospects instead of selling.

We built an AI agent that finds, scores, and verifies B2B buyers every day, and writes the first email for each one.

2 deals
booked from a 10-lead test
10 of 10
verified phone numbers
1–2 a day
qualified prospects, no one researching
Legacy Business Partners · AI prospecting agentRead the story
LeadRadar daily report, top priority lead: a foodservice distributor with a fit score of 82, its location, contact role, and why it fits; company name, phone and email redacted
Source: LeadRadar daily report · prospect names and contacts redacted
04Real estate education · Lead follow-upLegacy Business Partners client

A New Jersey real estate licensing school

Facebook leads are cheap. They go cold just as fast.

We ran the ads and built the follow-up in the CRM. Every new lead got the schedule, the price, and a flyer by text, and went to a person on the team.

15–20+
students enrolled in every class
4,479
leads from one ad
$7.04
per lead
Legacy Business Partners · Lead ads, CRM, text follow-upRead the story
The automated text every new lead receives: class schedule, the 75 required hours, the $275 price with book and materials included; school name, phone, and website redacted
Source: the school's CRM · the text every new lead receives · school details redacted

The record behind it

20 years of filling pipelines

Results from James Robinson's leadership and consulting roles, each labeled with the role and the years.

05Legal · Personal injury, New York

Law Offices of Michael S. Lamonsoff

The radio ads were running. The cases weren't coming in.

James rebuilt the radio buy, brought the firm to Spanish-speaking New Yorkers, and turned real cases into front-page news.

6 → 21
cases a month, within 30 days
$150M
case from Spanish-language outreach
Front page
New York Daily News
James Robinson · Marketing Director · 2013–2016Read the story
New York Daily News front page, April 8, 2016, headlined Dead wrong, about a family whose mother's body was lost and wrongly cremated by a Brooklyn funeral home
Source: New York Daily News front page, April 8, 2016
06Hospitality · Five venues

Eddy G Hospitality Group

A known name in Latin nightlife, losing the crowd to whatever was new.

James stopped selling the venues and started selling the night: headline events, tickets sold online, and ads built for the phone in every guest's hand.

$7.5M
revenue from a $1M budget
650%
sales growth across 5 locations
$147,944+
in tickets over Halloween week 2024
James Robinson · Marketing Director · 2016–2024Read the story
Eventbrite organizer dashboard listing BarCode events from October 25 to November 2, 2024, with tickets sold and gross sales for each
Source: Eventbrite organizer dashboard · BarCode · Oct 25 – Nov 2, 2024
07Education · 21 campuses, 14 states

Lincoln Tech Institute

Each new student cost $432 to enroll. Social media was barely in use.

James built the school's first social media program from zero and put it where future students actually spent their time.

$432 → $38
cost per enrolled student
91.2%
lower
246.5K
views from one Snapchat filter
James Robinson · Social Media Director · 2018–2020Read the story
Snapchat geofilter dashboard for the Power House filter: 5.1K swipes, 3.5K uses, 246.5K views, 68.5% usage
Source: Snapchat geofilter dashboard · Newark, NJ · Oct 28, 2018
08Retail · Shopping center, New Jersey

The Shops at Hudson Lights

A prime location, good tenants, and no proof that ads brought anyone through the door.

James ran location-based mobile ads and judged them by the number that pays the rent: people walking in.

315
observed store visits
$750
total ad spend
214.4K
ad impressions
James Robinson · Marketing Consultant · 2023Read the story
Location-based ad dashboard: $750.48 spent, 214.4K impressions, 315 observed visits, with visits by storefront at 2052 Hudson Street, 2023 Hudson Street and 2034 Lemoine Avenue
Source: location-based ad dashboard · Sep 20 – Oct 15, 2023
09Public sector · Elizabeth, New Jersey

City of Elizabeth, Division of Tourism

A hometown bike ride with a goal to become a regional one, on a city budget.

James marketed the Tour de Elizabeth to cyclists across New Jersey and beyond, and to the families who ride with them.

1,500 → 3,000
riders on event day
76,451
people reached by one video
591
shares of that video
James Robinson · Digital Marketing Strategist · 2017Read the story
Facebook post insights for a Tour de Elizabeth family video: 76,451 people reached, 57,695 video views, 591 shares
Source: Facebook post insights · GoElizabethNJ · April 2017
10Film production · Brooklyn, New York

Samson Stages

An iconic soundstage losing bookings to newer, cheaper stages.

James marketed the stage to the people who book stages, and led with the names that had already shot there.

Reversed
the decline in bookings
Dua Lipa
music video booked
3 markets
film, commercials, music videos
James Robinson · Digital Marketing Consultant · 2019Read the story
Samson Stages sponsored Facebook ad aimed at film makers and producers, showing a green-screen soundstage, headlined Upscale Brooklyn Soundstage
Source: Samson Stages sponsored Facebook ad · 2019

What clients say

“Legacy Business Partners are definitely the ones to go with when it comes to growth and marketing for your business. They're completely professional and have innovative and effective marketing strategies.”
Ricot Baptiste Jr. · Business Owner
“They provided excellent advice, seamless integration between social media and our website, and created campaigns geared towards our targeted audience. We look forward to our continued success with the support of LBP.”
Dan Degan · Business Owner
“I recently had the opportunity to receive great marketing advice from Legacy. They were able to break down strategies for me to implement to grow my business. I am very thankful to James for all of his help.”
Edwin Gomez · Entrepreneur

Your story

Every story here started with the same question: where is the revenue slipping?

Book a free Find My Missed Revenue review. James looks at your business and gives you a report on where revenue is slipping and where AI can catch it.

Find My Missed RevenueHear the AI receptionist: (908) 360-8116