How much does an AI receptionist cost?
Last updated October 2, 2026 · Written by James Robinson, Founder, Legacy Business Partners
The Legacy Builder costs $497 a month plus $1,500 setup on Essentials, or $797 a month plus $2,000 setup on Pro. First-year all-in cost is $7,464 on Essentials and $11,564 on Pro, before any overage. Overage is $0.10 per minute past the included minutes. Enterprise is quoted after a scoping call.
- Setup
- $1,500
- Minutes
- 500/mo
- Calls
- Up to 200/mo
- Overage
- $0.10/min
One location that needs every call answered, booked, and followed up by text.
- Setup
- $2,000
- Minutes
- 1000/mo
- Calls
- Unlimited
- Overage
- $0.10/min
Adds multi-location support, advanced routing, CRM and workflow integrations, bi-weekly optimization calls, and a dedicated account manager.
- Setup
- $3,500
- Minutes
- Unlimited
- Locations
- Up to 5
- Uptime SLA
- 99.9%
Multi-location or high-volume operations that need custom integrations, escalation rules, and a priority 7-day build.
The first-year math
Setup is paid once. Monthly fees recur. This is what twelve months costs before overage.
What moves you to a higher tier
- More than one location sharing the phone load
- Call volume that regularly passes 200 calls or 500 minutes a month
- Routing rules beyond "answer, book, or transfer," such as by department, provider, or matter type
- A CRM or practice system the agent has to write into, not just log to
What the price doesn't include
- Overage past your included minutes, billed at $0.10 a minute. 100 extra minutes adds $10.
- Third-party software you already pay for, such as your CRM or scheduling system
- For full-scope healthcare deployments, BAA-eligible vendor tiers can raise cost. We scope that before you sign.
Questions buyers ask about price
Compare the price to what you're losing now
The Missed Call Calculator uses six inputs from your business to estimate what unanswered calls cost you each month.